With thanks to Bulldog Reporter’s Daily Dog and Deloitte, here is well written and researched report on the changing habits of luxury consumers. Luxury PR: Brands Must Navigate a “Decade of Change” Driven by Technology and Consumer Forces to Remain Competitive Deloitte Report Analyzes Factors Changing Habits of Luxury Consumers Global luxury brands should take advantage of evolving technological and consumer demands to help boost profits and remain competitive, according to t

When I go to my car dealership I am treated differently than if I went to the local Firestone mechanic. And though I like my Firestone mechanic quite a bit, the thought of sitting in the tire-filled, rubber-smelling and not so clean waiting room is not appealing one bit. Yet my experience on my car dealer’s website is nearly identical to the Firestone website. What if the luxury site actually asked me what my interests are? What if their site was a bit more educational teachi